When you print to your local printer from a Windows 2008 terminal server the printout may contain garbled characters.
This is a known issue with the easy
print system used by Windows 2008. To resolve the issue you need to
install a hot fix from Microsoft. The hotfix is detailed in the
following Microsoft Knowledge Base article http://support.microsoft.com/kb/946411 you will need to call the following number to obtain the hotfix 0870 60 10 100
Before installing the hotfix you will
need to check if you have .NET 3.0 SP1 installed. This can be done by
opening add/remove programs. If you have a later version installed .NET
3.5 for example then you will need to remove this and install .NET 3.0
SP1. This can be downloaded from here
Once .NET 3.0 SP1 has been installed you will need to install the hotfix provided by Microsoft.
Cardium offer services including Cloud Computing using Microsoft
Remote Desktop Services paid for monthly and per user, installation,
consultancy and virtualisation best practises.
Company Registration 5135448 VAT registration 834 5840 16
Your Office Anywhere, Cardium Outsourcing, Unit 4, Dominion Court, Billington Road, Burnley, Lancashire, BB11 5UB, UK.
© Your Office Anywhere 2011