Opening an Additional Mailbox in Microsoft Outlook

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Opening an Additional Mailbox in Microsoft Outlook
 
 
 

 

Note: Although you can add other users' mailboxes to your Outlook Folder List without having any permissions for their mailboxes, you will not be able to view them unless you have at least Reviewer permission.

  1. In Outlook, from the File tab, select Account Settings. Select Account Settings... . Highlight Microsoft Exchange, and click Change. Then, click More Settings... . 
  1. Click the Advanced tab and then click Add... . This allows you to add mailboxes to your Outlook Folder List. 
  2. In the "Add Mailbox" field, enter the email address of the person to whose mailbox you have shared access. 
  3. You should now see the additional mailbox in the Folder List. (If you can't see the Folder List, select View, and then Folder List.) Any folders that a user gives you permission to access should be listed under the other person's mailbox. If you cannot expand the Folder List, the other person has not given you permission to access the mailbox. 
  4. If you like, you can create a shortcut to a folder by dragging it to the Outlook Bar (the leftmost column visible). 

 

 

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Article ID: 127, , Modified: 8/12/2020 at 4:55 PM

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