Twitter E-Mails not arriving in your hosted exchange inbox

Twitter E-Mails not arriving in your hosted exchange inbox

NOTE: This is taken dircectly from the Twitter Support site. Please check the following link to obtain updated information

Not receiving email? Getting the "email inactive" notification?

Some users have reported issues receiving certain emails, whether its follower notifications, password resets, email confirmations or others.

If you have not been receiving an email or have that notification on your account, please let us know which emails you aren't receiving and what your domain is in the comments below.

Account inaccessible?

If you are unable to log into your account and are unable to receive a password reset email, please submit a help request here with the following information:

(please be sure to select 'Password or login problems' from the 'Regarding' drop-down menu)

  • Your username
  • The email address associated with your account
  • The phone number associated with your account

If you are unable to access our web submission form, you will be redirected to a Twitter login page. If you are unable to login, please click the link in the lower-right corner of the page (it says "No account? Can't login?"). This will enable you to email the Support team directly. (In the "Email" field, be sure to type the address associated with your account.) In the subject line of the email, please write 'Password issues - Cannot log into my account', and include the information listed above.


Thanks for your patience,
Twitter Support


UPDATE 08/17/10: We're trying to find a solution to this problem, which is still affecting independent email domains.



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