Windows Mobile does not synchronise after mailbox is migrated to Exchange 2007


Windows Mobile does not synchronise after mailbox is migrated to Exchange 2007


After your mailbox is migrated to Exchange 2007 your Windows Mobile device will stop synchronising. To resolve this issue you must do a full synchronisation of your mailbox from Active Sync.

  1. Open Active Sync from your mobile device (Start -> Active Sync)
  2. Click Sync
  3. An alert should be displayed informing you that changes need to be made. Select OK to confirm changes.
  4. You may receive another alert about policies being enforced. Select OK to continue.

Your device will now start to synchronise with the server.

If you need to recreate your profile please review the following article.


 

 

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