We have provided some information on this at the following link https://helpdesk.yourofficeanywhere.co.uk/kb/a195/faq-ransomware-attacks-keeping-data-safe-and-recovery.aspx
An up to date status for all our services can be found at the following location:
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.